Terms of Use
Welcome to Pretty Pops! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use our website or services.
1. Acceptance of Terms
By using this website and placing orders through it, you agree to these Terms of Use, including any future amendments. Pretty Pops reserves the right to update, modify, or change these terms at any time, and such changes will take effect immediately upon posting. Please check this page regularly for updates.
2. Use of Website
You agree to use our website for lawful purposes only and not to engage in any activity that may disrupt or interfere with the functioning of the website.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from Pretty Pops.
3. Orders and Payment
By placing an order with Pretty Pops, you agree to pay the full price of the product(s) at the time of purchase. All prices are listed in AUD (Australian Dollars).
You must provide accurate and complete information when placing an order. Pretty Pops is not responsible for any delays or issues resulting from incorrect or incomplete details provided by the customer.
We accept payment through various payment methods available on the website, including credit/debit cards.
4. Product Information
All products listed on our website are custom-made to order. The photos and descriptions on the website are for reference only and may vary slightly from the final product.
As our products are consumable and made to order, we do not accept returns or exchanges unless the product is damaged or defective upon arrival.
5. Shipping & Delivery
Pretty Pops currently ships within Australia only. We offer both standard and express shipping options, with delivery times varying depending on your location.
All orders are carefully packaged, but Pretty Pops is not responsible for any damage that occurs during shipping. Please refer to our Shipping & Postage page for more detailed information.
For local customers in the Perth Metro area, we offer pick-up and personal delivery options.
6. Storage and Handling
As our products are sugar-based, they must be stored properly to avoid damage. We recommend refrigerating your lollipops and treats until your event but allowing them to come to room temperature before presentation. Please note that direct sunlight and heat may cause the products to melt.
7. Intellectual Property
All content on this website, including images, logos, text, and graphics, is the property of Pretty Pops or its licensors and is protected by copyright and other intellectual property laws.
You are not permitted to use, copy, or distribute any content from this website without express written consent from Pretty Pops.
8. Limitation of Liability
Pretty Pops will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website or the products purchased through it.
While we take all reasonable steps to ensure the quality and safety of our products, we cannot guarantee that damage will not occur during shipping. Any issues related to shipping damage must be addressed with the third-party courier.
9. Privacy and Security
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. We are committed to maintaining the privacy and security of your personal data in accordance with applicable privacy laws.
10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, but Pretty Pops is not responsible for the content or practices of these websites. You access these third-party sites at your own risk.
11. Governing Law
These Terms of Use will be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of the website will be resolved in the courts of Australia.
12. Contact Us
If you have any questions about these Terms of Use, please contact us at [insert contact details].
By continuing to access or use this website, you acknowledge and agree to these Terms of Use.
Thank you for choosing Pretty Pops!